Implementations that go live, and stay live.
Nine years as the named technical contact on enterprise rollouts — kickoff, documentation, test plans, cutover, hypercare. Legal is a new domain; delivering into firms whose own clients expect precision is not.
The product is the easy half. Adoption is the job.
A legal team does not adopt software because it works. They adopt it when the auth handshake matches how the firm is already structured, when the documents land where the matter already lives, and when someone answers the hard question the same day. That is what a technical delivery manager is actually for, and it is what I have been doing since 2017 — most recently on a platform whose users, like lawyers, bill their time and had spent years reading documents by hand.
Hire me for the delivery record and the identity layer, and ramp me on the DMS connectors in the first month. The role's core — owning an implementation from kickoff through go-live, being the named technical contact, running several in parallel, and staying on the account after the rollout — is what I have done for nine years for enterprise customers in London, Zurich, Oslo, Dubai, Florida, Montreal and Laval. The hardest technical requirement, enterprise SSO with permission mapping onto an organisation's existing structure, is something I built rather than configured: on the backbone, Auth0-based SSO with org- and instance-level RBAC under a layered proprietary model.
The integration surface
What this role touches on day one, and how much of it is already built rather than configured. One chip is the honest ramp.
, on the backbone, is the identity layer underneath — built once, consumed by every client platform since.
Every line from the posting
Every line from the posting, answered with a named engagement rather than an adjective. Where the answer is a ramp, it says so and gives the timeline.
Nine years of exactly this at — enterprise implementations for customers in London, Zurich, Oslo, Dubai, Florida, Montreal and Laval, carried from scoping and security review through rollout to post-go-live support. At Frontgo it ran end to end: engineering practices set, Vipps and financing integrations advised, requirement gaps closed before they became rework, and a documented codebase and infrastructure handed to the client's incoming in-house team.
The named contact, not a layer above one. Frontgo ran on weekly and monthly syncs with the client's own project manager owning the roadmap and me owning the engineering side — hiring, practice, integration advice, and the communication gaps nobody else was closing. The , SkyTracks and SoftCollab engagement held that same contact role across a four-year lifecycle.
SSO and the API surface are home turf: , on the identity backbone, is Auth0-based SSO with org- and instance-level RBAC under a layered proprietary permission model, so one organisation runs isolated instances of the same application without separate auth silos — built, not merely configured. Around it sit REST and event-driven integrations on AWS (EventBridge, SQS/SNS, Lambda) with idempotent, retry-safe write paths, plus Microsoft 365 and Azure APIs.
Ramp · iManage and NetDocuments are the genuine ramp — I have not connected either. What transfers is the shape underneath them: auth handshake, permission mapping onto an existing directory structure, sync semantics, and what happens when a sync half-fails. Two to three weeks with sandbox credentials and a real customer matter structure to be useful unsupervised; the first live rollout is where it actually sets.
Every engagement in the delivery record outlived its go-live. ran as a live clinical platform from Nov 2023 to Mar 2026, scaling to 64 doctors, 3,242 patients and 13,340 clinical schedules across 7 centers — a system where downtime is not an option and the audit trail is part of the product. The Canada engagement ran four years across three named clients.
At this was structural rather than occasional: a 22-person product engineering venture firm (52+ FT and contract) where I carried the technical relationship from the commercial conversation through delivery. That included what the commercial side needs to close — custom-branded proofs of concept, clear mitigation paths for security and compliance review, and precise return-on-investment framing.
is the sharpest version: instead of teaching a 25-year-old export house Git or handing them a heavyweight CMS, a Claude layer turns plain-English edit requests into pull requests that trigger the deploy. The client now self-serves content without waiting on developers, and every change still lives in Git, reviewable and revertible. Training measured by the customer no longer needing me.
exists because of this loop: recurring client-side authorization friction across engagements became a reusable multi-tenant RBAC identity backbone rather than the same fix rebuilt per client. 's product direction came the same way, from observations on the clinic floor.
Nine years, co-founder through CIO at and now stakeholder and advisor, with the customer-facing technical role constant throughout. Vimalgo is the clearest single case: I led the AI demo that opened the engagement, and the platform launched in January 2025 and is in production.
SSO, authentication and enterprise API integration are demonstrable at the architecture level — Auth0-based SSO with a layered proprietary permission model above it, multi-tenant per-organisation isolation, least-privilege and consent-scoped access, event-driven integrations with idempotent write paths, and GDPR / HIPAA / WCAG 2 compliance led across 5 client organisations.
Ramp · DMS platforms specifically are the gap. Closest adjacent work is HIPAA-compliant document management over diagnostic records and patient histories at , with time-stamped audit logging on every record change — document permissions and audit trails under a regulator, just not through iManage or NetDocuments' own APIs.
Parallel is the default, not the exception — the delivery board on this page is six concurrent engagements across six geographies and six integration surfaces. CSPO (Scrum Alliance), and the operating record behind it: cut time-to-market 4× (75% cycle-time reduction) by replacing manual deploys with GitHub Actions CI/CD across the portfolio.
The Vimalgo demo is the proof that carries money: a working AI matching flow a non-technical recruitment firm could try against their own material, which is why they committed early instead of waiting. Same skill at , translating clinical constraints into product decisions with doctors, and at , turning a plain-English request into a deployable change.
Measured in duration and in what people did next: a four-year Canada engagement across three clients, a Norway pod handed over cleanly, and engineers coached into senior roles abroad — two alumni now lead teams in Norway, plus alumni now leading at two local Bangladeshi tech firms.
Remote-first since 2020 across EU, UK and North American time zones. Current build is , an agentic due-diligence platform shipped solo and live at wiregent.com — 251 commits, 77 test files against 289 in source, where the verdict cites its evidence and names what it could not score.
CEFR A2, on a 972-day unbroken daily practice streak, with grammar explainers published publicly on YouTube (@FrenchwithFauzul) and Instagram. Honest level: I can read and follow, not run a technical implementation call in French yet.
Ramp · The streak is the point — 972 consecutive days without a miss is the same discipline that shows up in delivery cadence and follow-through after go-live. On a daily practice already in place, conversational working proficiency is a realistic 2026–27 horizon, and being inside a French-speaking client context would accelerate it sharply.
Parallel implementations, and where each one landed.
The JD asks for a structured, proactive approach to managing multiple parallel projects. This is that portfolio — real engagements, real integration surfaces, real end states. Every row links to its full case study.
Six engagements, six different integration surfaces, six different end states. None of them ended at go-live.
Delivery isn't finished at go-live. It's finished when the customer can run it without me.
Frontgo, Norway — handed over, codebase and infrastructure, to their in-house team.
What arrives already built
Four things this role needs that don’t need a ramp.
A professional-services AI rollout, already done
Vimalgo, for Cannella & Partner Solutions AG in Möhlin, Switzerland: AI parses documents into structured profiles and surfaces ranked matches, while the consultant keeps the judgment and an auditable pipeline with per-stage notes. I led the demo — run against the client's own material — that convinced a cautious firm to bet on AI in 2024. Launched January 2025, in production. Recruiters and lawyers share the relevant shape: billable time, high document volume, and no tolerance for a confident wrong answer.
Fragmented sources into one canonical corpus
, built fully solo: an ingestion, ETL and analysis platform that took a community's scattered, contradictory records and gave it one canonical dataset — 1,207 active players and 47,091 matches consolidated and made queryable, plus the first nationwide league run end to end through the platform with organisation, league and team registration, approvals, local payments and sponsors in the loop. Many messy sources in, one trustworthy searchable corpus out, is the shape of the problem Legora sells against.
Enterprise SSO and compliance decided at the schema
Auth0-based SSO with org- and instance-level RBAC under a layered proprietary permission model on the / backbone, so one organisation runs isolated instances of the same application without separate auth silos — permission mapping onto a customer's existing structure is the part most SSO rollouts actually fail on. Alongside it: GDPR, HIPAA and WCAG 2 across 5 client organisations, including HIPAA-compliant document management with time-stamped audit logging. Firms like Cleary, Linklaters and Barclays put a security review in front of the rollout; I have been on the answering side of that review repeatedly.
Handover as the definition of done
Frontgo in Norway ended the way delivery should: engineering practices set, Vipps and financing integrations advised, weekly and monthly syncs run, and the entire codebase and infrastructure transferred cleanly to the client's incoming in-house team. Delivery measured by what the customer can run without me.
The demo that won a cautious client
Vimalgo — AI document platform for a Swiss professional-services firm
A three-person recruitment firm competes on how fast it can put the right person in front of a client, and in 2024 the credible version of 'AI will fix this' was still mostly a promise. Rather than argue it, I built the demo they could run against their own material. That is why they committed early instead of waiting for the category to mature — and the platform launched in January 2025 and is in production.
- AI parsing turns documents into structured profiles — no retyping.
- Ranked matching surfaces high-potential pairs against a self-updating database.
- Advanced search narrows a pool to a shortlist across skills, credentials and tags.
- Every engagement tracked through an explicit pipeline with per-stage notes and document uploads on the record.
- The human decision stays human — the model does the volume reading.
What arrives with me that the JD didn't ask for.
Legora says mission before ego, everyone contributes, no one coasts. Four things I'd bring that aren't on the requirement list.
I can build the tooling I need, not just file for it
Nine years as a hands-on engineer through Principal Staff level means when an implementation needs a migration script, a permission-diff tool or a connector shim, I write it. is 251 commits shipped solo. A delivery manager who ships reduces the tax on your engineering team.
Agentic delivery, run daily rather than described
Repeating implementation workflows become reusable agent skills with explicit triggers; hooks and scoped tool permissions give deterministic control where prompts alone burn budget. Claude-led, Gemini second. For a company selling AI-native workflows, the delivery lead should be living in them.
People leave my teams into better roles
Two alumni now lead teams in Norway, plus alumni now leading at two local Bangladeshi tech firms. Seven years managing while staying hands-on. As Legora scales delivery beyond one person, the second and third hires need someone who has done that ramp.
972 consecutive days, no misses
A daily French practice streak with grammar explainers published publicly. It is a small thing that predicts a large one: follow-through after the interesting part is over, which is exactly the post-rollout period this role owns.
The questions worth asking
The questions a hiring manager should actually ask about this application, answered directly.
The stack behind the record
The stack behind the delivery record — weighted to what this role touches.
Technical delivery & implementation
- Kickoff → go-live ownership
- Technical documentation & runbooks
- Test plans & UAT
- Cutover and post-go-live hypercare
- Parallel implementation portfolios
- Stakeholder cadence & exec reporting
- Clean handover to in-house teams
- CSPO · Scrum · Linear · Jira
Enterprise identity & SSO
- Auth0-based SSO (Cloudsight / Anygum)
- Org- and instance-level RBAC
- Layered proprietary permission model
- Multi-tenant per-organisation isolation
- Permission mapping onto customer directory structure
- Least-privilege & consent-scoped access
Integrations & APIs
- REST API integrations & webhooks
- Event-driven architecture (EventBridge · SQS/SNS · Lambda)
- Idempotent, retry-safe write paths
- Microsoft 365 & Azure APIs
- Third-party payment/identity connections (Stripe, Vipps)
- Data migration, ingestion & ETL on PostgreSQL
Security, compliance & trust
- GDPR · HIPAA · WCAG 2 across 5 client orgs
- HIPAA-compliant document management
- Time-stamped audit logging
- Security-review mitigation paths for procurement
- Compliance decided at the schema
Customer-facing technical work
- Dedicated technical point of contact
- Technical training & enablement
- Pre-sales solution demos that opened engagements
- Requirements discovery & gap resolution
- Weekly / monthly stakeholder syncs
- Confidential enterprise engagements
AI-native delivery
- Document ingestion → structured extraction
- AI parsing + ranked matching on an auditable human pipeline
- Grounding evals as release gates
- RAG & vector retrieval
- Claude Code (Anthropic SDK) primary · Gemini second
- Reusable agent skills, hooks & scoped tool permissions
Let's talk about the first rollout.
London is on-site by preference, not concession. It's already a delivery geography through multi-year client engagements, and my sister lives there — see the London geography brief. On visas: the UK Global Talent route is the intended path regardless of this role and progresses independently, with Skilled Worker sponsorship equally workable, whichever is cleaner on your side.